At Teleflorist, we are dedicated to ensuring your flowers remain fresh and delightful for at least 7 days. This article is here to address any potential concerns you might have if your bouquet doesn't meet our 7-day Freshness Guarantee. We encourage you to get in touch with us for any assistance you may need; we're always ready to assist.
Bouquets with Unopened Buds:
We take special care when delivering certain bouquets with unopened flower buds. This means that the flowers haven't fully blossomed when they arrive. Don't be alarmed if your bouquet looks a bit different from the website photo at first. Simply trim the stems and provide them with water, and you'll notice a significant improvement within a few days. We send our flowers in bud form to ensure their protection during transit and to extend their lifespan in your home. Learn more about bouquets with unopened buds here.
Caring for Your Bouquet:
To ensure your flowers last as long as possible, it's crucial to follow our care instructions. You can find detailed guidelines here. By adhering to these recommendations, you create the perfect environment for your flowers to thrive and maintain their natural beauty.
Contact Our Customer Service Team:
If, despite following our care instructions and allowing the flowers to bloom, your bouquet doesn't meet the 7-day Freshness Guarantee, please don't hesitate to reach out to our customer service team. Your satisfaction is our top priority, and we are committed to resolving any concerns you may have promptly and efficiently.